Convergence Health

Better health care, together. What we stand for →

Propelling quality improvement in health care requires experience-based innovative, proactive, and nuanced collaboration.

This is where the Convergence Team comes in.

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The “WHAT” we do at Convergence Health

With 20+ years of experience, we have worked on a variety of statewide and nationwide initiatives to improve the outcomes of care for patients and improve the conditions in which care is provided for the health care workforce. The WHAT we do is at the core of our business. Convergence Health takes a “how-to, how-to” approach to the implementation of quality and safety practices that prioritizes listening first to identify challenges, followed by customized, practical strategies for the execution of improvement. Learn more about our focus areas and some of the work we have done within the space.

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The “HOW” we do it at Convergence Health

Yes, we have years of experience and expertise across the health care quality improvement and patient safety landscape. What really makes Convergence Health special is our approach to our work that prioritizes YOUR needs. With our network of subject matter experts in clinical practice, implementation science, data analysis, and project management, we specialize in co-creating customized plans with our clients to accelerate improvement, together. For us, the “HOW” we approach improvement is just as important as the “WHAT”. Our core competencies have allowed Convergence Heath to be leaders in emerging fields and focus areas for improvements in the outcomes and experience of health care. Learn more about our approach to improvement.

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Why work with us?

We get results.

Our team is focused on setting and achieving goals in partnership with our clients. This could include measurable reductions in readmissions, eliminating health care disparities, or creating a plan to sustainably engage new partners. Whatever your goal, we will find ways to define, measure, and achieve progress.

We prioritize people, relationships, and teamwork.

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We’re a learning organization.

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We are a team of testers and tinkerers, never satisfied to do the same thing in the same way twice. We seek to understand what works and what doesn’t, and we are often asking: what can we do differently to help our clients and customers achieve their goal? We ask big questions and listen with curiosity. We constantly create space for conversation, use quick surveys to gather input, and use systematic tests to explore one approach versus another.

We laugh a lot.

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Each of our team members is deeply committed to our mission of improving health care and equally committed to doing so with joy, fun, and levity.

Clients and Partners

CMS Hospital Quality Improvement Contractor (HQIC) Prime Contractor (2020-2024) 
CMS MIPS Quality Payment Program (QPP) Small, Underserved, and Rural Support (SURS) National Content Developer Subcontractor (2017-2020) 
CMS National Content Developer Subcontractor (2016-2022) 
Clinical quality and TA subcontractor for the American Hospital Association/ Health Education Research Trust (AHA/HRET)’s CMS hospital quality improvement programs, for example, HIIN, HEN, (2010-2020) 
Avoid Readmissions through Collaboration (ARC) Prime Contractor (2009-2011) 
Cal Healthcare Compare, Cal Hospital Compare and Cal Long-Term Care Compare Prime Contractor (2005-current)